Terms and Conditions
1. Contract: The client’s approval for work to commence shall be deemed a contractual agreement between
the client and BSc Web Designs.
2. BSc Web Designs Intellectual Copyright: BSc Web Designs holds intellectual copyright of any material,
including source code and original images created for the client until payment of the final invoice. At this
time we will transfer this intellectual copyright to the client.
3. Clients Responsibilities with Regard to Copyright: In situations where the client provides images, text,
animations, layouts or any other content for their website they are legally responsible for ensuring that this
material does not infringe any copyright.
Certain images provided by BSc Web Designs may have been purchased under licence from stock image
suppliers. These images are generally only licensed for use on a website. The licence may not permit them to
be used in publicity material. The website owner is legally responsible for ensuring that this does not
happen. If you wish to use any images from the site for other purposes please contact us for clarification.
4. Registration Charges: All third party costs arising from the registration of a domain name shall be met by
the Client. BSc Web Designs recommend that clients register their own domain names so that they have full
ownership of these but where we have registered a domain name on the client’s behalf we agree to transfer
this domain name to the client immediately upon request and without charge.
5. Search Engine Promotion: If Search Engine Optimisation has been agreed as part of the contract the client
must be aware that BSc Web Designs are not responsible for ongoing web site promotion. Should the client
require the site to be promoted on an ongoing basis a separate contract must be agreed. The order in which
websites are ranked in the natural search results is controlled by the search engines. While we can optimise
your site initially for this by making it search engine friendly, it is impossible to make any guarantees on
ranking position.
6. Cancellation: Should the client wish to cancel at any point during the process they shall remain liable for
the work that has taken place and shall be invoiced accordingly.
7. Conceptualising: Conceptualising is the process of producing website concepts for clients. Concepts can
include site mock ups, graphics and design proposals. This clearly takes a lot of time and for higher cost
websites it will be included. For low cost sites (say below £1000) you should be aware that (unless previously
agreed) only one concept is possible. You should therefore ensure that you let us have your preferred colour
scheme and design requirements beforehand. If you don’t do this we will design the website appropriately.
If it is not to your taste we may not be able to rework the website without additional charges. This is why it is
often best to show us another website that you like as an example of what you require.
8. Quotations: The price quoted to the client is for the work specifically agreed on the quotation only. Should
the client decide that changes are required after work on the website has commenced there may be a
surcharge.
9. Payment - Refund Policy: After work on a website commences advances are not refundable.
10. Payment Methods: Unless otherwise agreed, payment is only accepted by credit card, cheque or bankers
draft in UK Pounds Sterling. If your cheque is returned by the bank as unpaid for any reason, you will be
liable for a "returned cheque" charge of £35.
11. Payment of Balance: Invoices are only issued when clients accept that their website has been completed to
their satisfaction. Payment of the balance is due immediately on completion of the website. We reserve the
right not to launch a website until full payment has been received.
12. Future Support: Your website will be handed over as a fully functioning, completed work. Unless it has
been agreed beforehand BSc Web Designs is not responsible for future support. Support can be provided
upon request for an agreed fee.
13. Grace period: There is a 14-day grace period upon completion of the website, where all minor
modifications to the site are free (for example, graphical changes). However, major structural, contentual or
graphical modifications are subject to a fee. To avoid these charges, a 12 month maintenance package can
be purchased at any time.
14. Future Site Problems: Problems caused by malicious software, spyware, viruses and website hacking are a
fact of life on today’s Internet. It is highly unlikely that these will affect your website, and BSc Web Designs will
endeavour to protect it from this as much as we can during its creation, but after the website is handed over
we cannot be held responsible for problems caused by illegal activity or the actions of others.
15. Access to Client Hosting Space: We may require ongoing access to our clients’ hosting space to allow us to
support and monitor their websites. This access is via a user ID and password combination, which the client
may change after the website is handed over. If the client chooses to change the password we will no longer
have access to the website and further support will not be possible. We cannot be held responsible for any
changes made to the website by the client or the client’s agents.
16. Legal: If at any point during the process of the web design a designer feels that the website is going to be used for
an illegitimate purpose, then BSc Web Designs have the right to refuse to complete the website, this is for the
protection of our clients, the consumer and ourselves, as we have a responsibility to all three.
17. Malicious Attacks: Once the website has been completed, we aim to keep extra costs at £0, however if there is any malicious
activity on the website once it has been completed, then there will be additional costs to amend any issues
with the website. There are ways to prevent this, for example we will give you FTP details, it is strongly advised
that only professionals use this information to access the website, as modification of any of the files can cause
major disruption, which will eventually lead to extra costs.
18. Compliance with Ecommerce, Accessibility or Other Regulations: We design websites in accordance
with the client’s specifications. It is the client’s responsibility to ensure that the website and its content
comply with current online trading laws and regulations.
We cannot accept responsibility for any failure to comply with laws and regulations related to accessibility,
selling online or those related to a specific business or trade. We can research this on the client’s behalf
upon request, but in any business where complex compliance issues may exist we recommend that the
client takes legal advice from their company lawyer.
Your statutory rights are not affected by any of the above